SERVICE & AMENITIES
Escape to one of the most charming hotels in Palenque at Hotel Ciudad Real Palenque. Our affordable property has everything you need to relax in style.
Start your day with a classic Chiapas breakfast in our traditional Ciudad Real Restaurant, then cool off with a swim in our spacious outdoor pool. The poolside bar is a perfect spot to unwind with a cold drink or catch up on email using the hotel's complimentary Wi-Fi.
Traveling with kids? Children love our shallow kiddie pool area, playground and exhilarating waterslide.
No stay at Hotel Ciudad Real is complete without a meal at our signature restaurant, Terraza, where you can enjoy authentic South Mexican cuisine under the trees and overlooking our lovely gardens and pool.
Whether you need your clothes laundered or want a sightseeing recommendation from our friendly staff, Hotel Ciudad Real Palenque has every convenience for a supremely comfortable stay.
![Lounge area in the hotel lobby at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-6qzale1sg52xuye0sg8byqn39/hcrp-lobby-9-sy-a_standard.jpg?crop=107%2C0%2C1707%2C1280)
Free Wi-Fi in all public areas
Free WiFi in public areas and rooms.
![A kids playground area at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-3sdvrv8ozrxa0t6bf2u43a0gc/hcrp-playground-i-2_standard.jpg?crop=107%2C0%2C1707%2C1280)
Playground for kids
For the little ones, we have a special area for them to have the most fun.
![Sunbeds by the outdoor swimming pool at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-6lcaw3y0rkbj7274hs8ysyjzx/hcrp-pool-4-i-sya-hcr_standard.jpg?crop=107%2C0%2C1707%2C1280)
Outdoor pool (open year-round)
Cool off with a swim in our spacious outdoor pool.
![View of the outdoor swimming pool at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-eu6439ehqop0higjnkt4d5fpf/crp-las-palmas-pool-bar-vi_standard.jpg?crop=0%2C0%2C1600%2C1200)
Waterslide
Our guests love the exhilarating waterslide.
![Dining area by the pool in The Palms at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-4js4mqk1kks4n50abphhvlf6a/hcrp-las-palmas-pool-bar-6-g_standard.jpg?crop=107%2C0%2C1707%2C1280)
Poolside bar
The poolside bar is a perfect spot to unwind with a cold drink or catch up on email using the hotel's complimentary Wi-Fi.
![Sunbeds by the outdoor swimming pool at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-1buxihhfe4fopqe9qf7csw3ri/hcrp-pool-detail-iii_standard.jpg?crop=89%2C0%2C1423%2C1067)
Shallow
Child-friendly pool area
Children love our shallow kiddie pool area, playground and exhilarating waterslide.
![Interior of the dining area in Bambu at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-azuzljkakrelmj108hsvcgfj6/hcrp-bambu-restaurant-4-g_standard.jpg?crop=107%2C0%2C1707%2C1280)
Our three restaurants in Palenque
Our restaurant serves traditional dishes in a Mexican-Caribbean atmosphere, creating a truly unique dining experience.
![Exterior of the hotel entrance at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-6mofeoqp6ek67lpxxz7ezp7b9/hcrp-access-17_standard.jpg?crop=107%2C0%2C1707%2C1280)
Travel agency with ground transportation
Palenque offers a diverse array of attractions and things to do, from archaeological ruins to beautiful parks to ancient villages. When planning your stay, our staff his happy to make recommendations on what to see and do and also provide assistance with arranging tours, recreational activities and more.
![Exterior of the hotel entrance at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-9vkzdkl0ugq1xa8ahup8cc5z0/hcrp-access-16_standard.jpg?crop=107%2C0%2C1707%2C1280)
Special reception area for buses and groups
Meet our motor lobby, perfect to receive cars and buses.
![Hands putting clothes to the laundry at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-ay8d3qflcl4xiax8wscfkt2e5/adobestock-227435489_standard.jpg?crop=106%2C0%2C1708%2C1281)
Guest laundry facility
Whether you need your clothes laundered our friendly staff can help you. Hotel Ciudad Real Palenque has every convenience for a supremely comfortable stay.
![Interior of Ceiba Ballroom at Ciudad Real Palenque](https://image-tc.galaxy.tf/wijpeg-4435t7niinvk9pnpk9e727dsp/crp-meeting-room-ii_standard.jpg?crop=89%2C0%2C1423%2C1067)
Conference and meeting rooms
Host your next celebration or business meeting at one of the most beautiful hoteles in Palenque, Chiapas. With a 450-person ballroom that can be converted into three spacious salons of over 1,000 square feet (96 square meters), Hotel Ciudad Real Palenque is an ideal venue for dinner banquets, private parties and business conferences. All of our meeting spaces are equipped with state-of-the-art audiovisual equipment, high-speed Wi-Fi and technical support staff to ensure that every presentation flows seamlessly.